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Phyllis Klein, CFPA, PRP

Phyllis Klein, CFPA, PRP

Senior Director,
Retirement Services

  • Milwaukee, WI
  • Casablanca and Alfred Hitchcock films
  • Anyone who enjoys my cooking!
  • If You Are Going Through Hell Keep Going.
  • Humor and compassion

Client Solutions Group

Phyllis is a senior director, retirement services, and works out of the Raleigh, North Carolina, office.

Phyllis joined CAPTRUST in 2004 and is currently a senior director, retirement services, responsible for leading the firm’s retirement plan participant education and advice program. This includes overseeing responsibilities around ERISA technical issues and ensuring that CAPTRUST continues to stay ahead of changes and developments within the retirement plan arena.

Prior to joining the firm, Phyllis served as a retirement plan consultant at EMJAY Corporation, and she has worked in the industry since 1984.


  • Bachelor of Science degree in education from the University of Wisconsin–LaCrosse

Industry Designations

  • Certified Plan Fiduciary Advisor
  • Plan Sponsor Retirement Professional

Awards & Recognition

  • CAPTRUST Innovation Award | 2014

Industry Involvement

  • Expert witness, Department of Labor
  • Former co-chair, 401(k) Summit in 2010 and 2011
  • Frequent speaker, Plan Sponsor National Conference and Plan Advisor National Conference
  • Member, ASPPA
  • Member, National Association of Plan Advisors (NAPA) and Women In Pensions
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